Shipping & Returns


Shipping Information

Before making a purchase, please note this is not Pottery Barn and unfortunately, we (usually) cannot overnight your order. We're a two woman (plus two dog) shop trying to make your shopping experience and home one of a kind. We personally ensure all purchases are packaged with love to stay safe in transit, adding insurance and tracking to each shipment.

All shipping is by USPS or UPS. All orders are shipped from Atlantic Beach, FL. Shipping rate includes insurance and tracking unless otherwise specified. All orders shipping within the state of Florida are subject to 6% sales tax.

We currently only ship to the continental United States. If you are outside the US, please contact us at information@sailorssiren.com if you're interested in purchasing one of our products.  

Please email us at information@sailorssiren.com, subject: Shipping Question, if you have any questions about our policies. 

Returns & Exchanges

If For Some Reason Your Purchase Doesn't Work Out, We Accept Returns Within 5 Business Days For Exchange Or Store Credit. Pantry, Discounted/Sale, Custom Items And Framed Art Purchases Are Final Sale. All items must be unused and in new condition with any tags and packaging still attached and in good condition. Returns that are damaged, soiled or altered may not be accepted. Thank You.

Please email information@sailorssiren.com, subject: Return Order # within 3 business days of receipt of your order for return authorization. All shipping charges are non refundable and all return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. All items must be unused and in new condition with any tags and packaging still attached and in good condition. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer. Please allow 7 business days for your return to be processed. 

Please email us at information@sailorssiren.com, subject: Return Question, if you have any questions about our policies. 

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